As technology evolves, so do our interactions with it. First, it was touch, now it is voice. How will this affect our behaviours and our relationship with machines? Is this the final interface?
Voice, the most common interface that mankind has ever developed, is about to undergo a renaissance, and the reasons why are as natural as the technology that is driving it.
Transforming Human-Computer Interaction
Imagine going in front of a printer, and, instead of clicking buttons, starting a conversation: “Hey, could you make a copy of this document?”. “Sure”, it replies. “No, I think a bit smaller should do it, maybe half an A4 page”. This isn’t impossible: thanks to Conversational Design, this is how we’ll interact with devices in the Internet of Things era.
Let’s be honest: even though we shouldn’t, sometimes we make phone calls and send text messages while we drive. This is a disaster when smartphone distraction is the main cause of car accidents, but what if we turned technology behind the cause into the solution to the problem?
First it was Seen, Now it is Heard
Can you imagine a device you never have to touch? One with no clicks but, instead, conversation? By the year 2020, you will have to imagine no longer. In fact, according to a study carried on by Gartner, in just two-years more than 30% of all web-browsing sessions will be done without a screen. The new interface? Voice.
The I-REACT Project
Social media platforms are popular tools that are used to share information on anything going on in the world. In the emergency domain, such information can become a powerful resource for assessing the development of hazards and their impact, and how the affected population perceives them. Natural Language Processing and automatic event detection are therefore crucial in developing an effective disaster management system.